49jili Privacy Policy – Understand How Your Data Is Handled

This Privacy Policy applies to all players who register, browse, or interact with the 49jili platform, including through our website and any mobile-optimised interface available to Filipino users. By creating an account or continuing to use our services, you acknowledge that you have read and understood how your personal data is collected and processed. We are committed to handling your information responsibly and in line with applicable data protection principles relevant to the Philippines. This policy covers data collected directly from you, data generated through your use of the platform, and data we may receive from third-party payment or verification providers. It does not cover third-party websites or services that may be linked from our platform, as those are governed by their own privacy policies. We encourage you to review this document periodically, as it may be updated to reflect changes in our practices or applicable requirements.

When you register on 49jili, we collect basic account information including your full name, date of birth, email address, and a contact number. During the identity verification process, we may request a government-issued ID or other documentation to confirm your identity and age in accordance with Philippine gaming requirements. We also collect transactional data such as deposit amounts, withdrawal requests, betting history, and game activity, which is necessary to operate your account and process payments accurately. Technical data — including your IP address, device type, browser information, and session timestamps — is collected automatically when you access the platform, and is used for security monitoring and platform optimisation. If you contact our support team, the content of those communications may be retained to help resolve your query and improve our service quality. We collect only the information that is genuinely necessary for the purposes described in this policy, and we do not request sensitive personal data beyond what is required for account operation and compliance.

Your personal data is used primarily to create and manage your 49jili account, process deposits and withdrawals, and ensure that your gaming activity is recorded accurately. We use identity and age verification data to comply with responsible gaming obligations and to prevent underage access to the platform. Transactional and activity data helps us detect unusual patterns that may indicate fraud, account compromise, or misuse of the platform, allowing us to protect both you and the integrity of the service. Technical data is used to maintain platform security, diagnose technical issues, and improve the overall performance and mobile experience for Filipino players. We may use your contact details to send you important account notifications, security alerts, or updates to our terms and policies — these communications are not optional as they relate directly to your account. Where you have opted in, we may also send you information about promotions or platform features, and you can withdraw this consent at any time by contacting our support team.

49jili does not sell, rent, or trade your personal information to third parties for their own marketing or commercial purposes — this is a firm commitment we make to every player on our platform. We may share your data with trusted service providers who assist us in operating the platform, such as payment processors, identity verification services, and technical infrastructure partners, but only to the extent necessary for them to perform their specific function. All third-party partners who handle your data on our behalf are required to maintain appropriate security standards and are prohibited from using your information for any purpose beyond the service they provide to us. In certain circumstances, we may be required to disclose personal data to regulatory authorities, law enforcement agencies, or other bodies where we are legally obligated to do so. If 49jili undergoes a business restructure or ownership change, your data may be transferred as part of that process, and you will be notified in advance where possible. We will never disclose your data in a way that is inconsistent with this Privacy Policy without first obtaining your explicit consent.

We retain your personal data for as long as your account remains active and for a reasonable period thereafter, in order to fulfil our legal and operational obligations. Transaction records and account activity logs are kept for a minimum period as required by applicable financial and gaming regulations in the Philippines. If you request account closure, we will deactivate your account promptly; however, certain records may be retained for a defined period to comply with legal requirements, resolve any outstanding disputes, or prevent fraud. Data that is no longer required for any legitimate purpose is securely deleted or anonymised in accordance with our internal data management procedures. You may request information about the specific retention periods applicable to your data by contacting our support team. We review our data holdings periodically to ensure that we are not retaining information beyond what is necessary or proportionate.

We take the security of your personal data seriously and implement a range of technical and organisational measures to protect it against unauthorised access, loss, or misuse. All data transmitted between your device and the 49jili platform is encrypted using industry-standard protocols, ensuring that your account credentials and payment details are protected in transit. Access to personal data within our organisation is restricted to staff and systems that genuinely require it to perform their role, and all access is logged and monitored. We conduct regular security reviews and work with our technical partners to identify and address potential vulnerabilities before they can be exploited. In the event of a data breach that poses a risk to your rights or interests, we will notify affected players and relevant authorities in accordance with applicable requirements and without undue delay. While we take every reasonable precaution, no online platform can guarantee absolute security, and we encourage you to use a strong, unique password for your 49jili account and to keep your login credentials confidential.

As a player on 49jili, you have the right to request access to the personal data we hold about you, and to receive a clear summary of how it is being used. If any of your personal information is inaccurate or out of date, you have the right to request a correction, and we will update our records promptly upon verification. You may also request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to any legal retention obligations that apply. If you wish to withdraw consent for optional communications such as promotional messages, you can do so at any time by contacting our support team — this will not affect the operation of your account. For any privacy-related requests or concerns, please reach out to us at [email protected] and we will respond within a reasonable timeframe. We are committed to making it straightforward for Filipino players to exercise their data rights, and we will never penalise you for making a legitimate privacy request.